BitMEX Announces Wallet Maintenance Affecting Withdrawals on November 1

BitMEX, a leading cryptocurrency exchange, has announced a scheduled maintenance window for its wallet services, set to take place on November 1, 2024. According to BitMEX, this maintenance will result in a temporary suspension of withdrawal services between 02:00 and 03:00 UTC.

Impact on Withdrawals and Deposits

During the maintenance period, users will not be able to process any withdrawals. Additionally, deposits made in cryptocurrencies other than Bitcoin (BTC) will not be credited to user accounts until the maintenance is completed. BitMEX assures that all funds will remain secure during this downtime.

User Assurance and Updates

BitMEX has emphasized that user funds remain safe throughout the maintenance. Any deposits made during this period will be credited once the maintenance concludes. The exchange will provide updates on their status page to keep users informed about the progress.

Customer Support Available

In case of any inquiries or issues during the maintenance period, BitMEX encourages users to reach out to their support team through the contact page on their website. This ensures that any concerns are addressed promptly.

The scheduled maintenance is part of BitMEX's ongoing efforts to enhance its platform's security and efficiency, ensuring a reliable trading experience for its users.