FTX Issues Fresh Warning on Phishing Emails and Scam Sites

Cryptocurrency exchange FTX has issued a renewed public warning about phishing emails and scam sites that are designed to impersonate its Debtors' portal. The alert was disseminated via the company's official Twitter account on October 5, 2023. In the tweet, FTX explicitly stated, "Please remain aware of phishing emails that look like they are from FTX Debtors and scam sites from channels that may appear to look like the FTX Debtors' online claims portal (https://claims.ftx.com). Reminder: FTX Debtors will never ask you to connect your wallets."

The latest warning from FTX comes in the wake of broader industry concerns about the rise in phishing attacks. Binance CEO Changpeng Zhao, commonly known as CZ, had previously warned that users of FTX, BlockFi, and Genesis are under the threat of new phishing attacks. According to CZ, these attacks are directly linked to the Kroll data leak, which originated from a SIM swap conducted on an employee. This revelation adds another layer of complexity and concern for FTX users, emphasizing the urgency for enhanced security protocols.

FTX users have not been strangers to phishing attempts. In August 2023, FTX customers were targeted by withdrawal phishing emails following a SIM swap attack. Another incident in July 2023 saw FTX users potentially targeted in a phishing attack as the deadline for bankruptcy claims approached. These past incidents serve as a grim reminder of the vulnerabilities that exist, even as the exchange takes steps to secure its platform.

The recurring nature of phishing attempts against FTX users underscores the need for both enhanced security measures and comprehensive user education. While FTX has not announced any new security implementations following this latest alert, the exchange has consistently urged its users to exercise extreme caution when interacting with emails and websites claiming to be associated with FTX Debtors.