HKMA Issues Warning on Fraudulent Websites and Phishing Messages Related to Hang Seng Bank

The Hong Kong Monetary Authority (HKMA) has issued a public warning regarding the presence of fraudulent websites and phishing instant messages associated with Hang Seng Bank, Limited. This alert follows a press release from Hang Seng Bank that brought these malicious activities to the HKMA's attention.

Details of the Fraudulent Activities

According to the HKMA, there have been multiple reports of phishing instant messages and fraudulent websites impersonating Hang Seng Bank. These scams aim to deceive the public by requesting sensitive personal information such as login passwords and One-Time Passwords (OTPs). The HKMA emphasizes that legitimate banks will never send SMS or emails containing embedded hyperlinks directing users to conduct transactions on their websites.

The HKMA has provided a hyperlink to the original press release from Hang Seng Bank on their website.

Public Advisory

The HKMA advises the public to remain vigilant against such scams. Individuals are urged not to disclose any personal information or conduct financial transactions in response to suspicious messages or websites. Those who have already provided their details or made transactions through these fraudulent channels should immediately contact Hang Seng Bank using the contact information provided in the press release and report the incident to the Crime Wing Information Centre of the Hong Kong Police Force at 2860 5012.

This warning by HKMA underscores the importance of cybersecurity awareness and the need for the public to exercise caution when receiving unsolicited communications that request personal information.

Related Developments

In recent months, there has been a notable increase in phishing attempts targeting banking customers in Hong Kong. The HKMA and other financial institutions have been proactive in issuing alerts and providing guidelines to help the public identify and avoid falling victim to these scams. This latest alert serves as a reminder of the persistent threat posed by cybercriminals and the critical need for ongoing vigilance.

Hong Kong Monetary Authority
22 August 2024